Sample Resume Styles for different jobs.

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Sample Resumes

Sample Resume Styles for different jobs.:

Your Name
Your Address
Phone number
Email Address

SKILLS PROFILE

· Well-rounded background in human resources, training,
safety, operations and consumer affairs.

· Excellent experience developing and implementing a variety of
corporate programs, including those that must comply with
corporate, state and/or federal agency guidelines.

· Skilled in developing department budgets and creating
department objectives.

· Experienced in writing and delivering presentations for
executive meetings.

WORK HISTORY

July 1993-present
Sr. Administrative Assistant, Operations & Safety, Ralston Corp., Atlanta,
GA

· Develop yearly budgetary forecasts for three departments and
ensure forecasts meet corporate guidelines.

· Served on team that created short- and long-term department
objectives in accordance with company goals.

· Administer safety program at local plant and work with safety
coordinators at company’s three other plants to address safety
issues presented by employees.

· Updated and implemented safety training program for product
manufacturing groups at all plants, which reduced on-the-job
injuries by 75%.

Maintain OSHA log, analyze incidents at local site and review proposed
regulations for impact on local plant.

June 1988-July 1993
Consumer Affairs Specialist, Ralston Corp., Atlanta, GA

· Initiated new tracking system to follow up consumer letters
sent to other departments for response; response time to
consumer increased by 50%.

· Achieved top ranking among eight other team members for
toll-free number performance (efficiency and effectiveness in
handling consumer calls).

· Prepared quarterly reports, graphs and quality assurance
grids for two products.

· Developed Degradability Response Letter and drafted
microwave, degradability and recycling information for product
packages.

WORK HISTORY

March 1987-June 1988
Secretary/Personnel Assistant, Human Resources, Ralston Corp., Atlanta,
GA

· Worked with training manager to develop and implement New
Employee Orientation Program (NEOP).

· Wrote New Employee Reference Guide, which helped
employees better understand the company, its operations and who
to contact with questions.

· Assisted training manager in developing Secretarial Training
Program, resulting in a more efficient, productive staff.

· Assisted vice president in budget reconciliation and other
activities.

January 1986-March 1987
Human Resources Clerk, Goodman and Sons, Inc., Waverly, GA

· Scheduled full-time job applicants and coordinated applicant
testing and pre-employment physicals.

· Created and implemented service award program, including
determining and ordering awards for years of service and
supplying information to company newsletter.

· Assisted in introducing flex benefits program and facilitated
employee meetings, which helped gain employee acceptance.

June 1984-January 1986
Confidential Temporary, McClure Temporary Services, Atlanta, GA

· Worked primarily in personnel departments of larger
companies, handling information related to full-time job applicants.

· Created, updated and verified clerical job descriptions with
appropriate department heads.

EDUCATION

1993-current
Undergraduate studies in Business Administration, Beacom College,

Atlanta, GA

1982-1984
Undergraduate studies in Personnel Management, Beacom College,

Atlanta, GA

ACTIVITIES/
MEMBERSHIPS
·        Treasurer, Ralston Activities Committee

·        Member, Society of Consumer Affairs Professionals

·        Member, National Association of Personnel Women

Anyone's Name
Address
Phone
Email

CUSTOMER SERVICE PROFESSIONAL

PROFILE:

· More than 7 years’ successful experience in Customer
Service & Support with recognized strengths in account
maintenance, problem-solving & trouble-shooting, sales staff
support, and planning/implementing proactive procedures and
systems to alleviate problems in the first place.

· Possess solid computer skills. Excellent working knowledge
using both IBM and Mac systems; Lotus 1-2-3, Excel, WordPerfect,
Microsoft Word, CT DataTrac.

· Ability to train, motivate, and supervise Customer Service
employees. A team player, acknowledged as “Total Quality
Customer Service Professional.”

· Develop plan, conduct audits and variance analyses, process
payroll and payroll tax reports and filings, and maintain/update
accurate inventories.

Synopsis of Achievements

Increased customer retention by 19%, from 72% to 91%

Reactivated 9 key accounts ($253K/year), utilizing
persuasion/mediation skills

Proactive planning led to notable increase in morale in all
departments

Created customer satisfaction survey, drastically reducing potential
problems

EMPLOYMENT:

1990 - Present
Cellular One, Newport, RI

Customer Service Representative

Work with 28 sales professionals covering 2 states (Rhode Island
and Connecticut), responsible for over 3,800 individual and
corporate accounts.

· Support sales reps in opening new accounts and upgrading
existing service

· Quickly and effectively solve customer challenges

· Maintain quality control/satisfaction records, constantly
seeking new ways to improve customer service

1985 - 1990
Daniel Southerland, Public Speaker, Newport, RI

Client Support

Worked with nationally acclaimed trainer and public speaker in
booking programs. Work entailed heavy cold-canvassing, working
with speakers bureaus, and following up on referrals.

· Instrumental in igniting revenues from $58K in 1985 to $686K
in 1990

· Received Red Ribbon Award from National Speakers Bureau
for fine work

· Helped position Southerland to land VP position with Pilzer
Seminar Group

EDUCATION:
Southern New England Junior College, Providence, RI

Associate of Arts: Communications & Public Relations, 1985

REFERENCES:
Furnished upon request.

Copyright © 1997 by the McGraw-Hill Companies, Inc.

Name
Address
Phone
email

DATA ENTRY / GENERAL OFFICE

PROFILE:

· Experienced with proprietary software for data entry and
retrieval; update and maintain customer data; familiar with general
office equipment including copiers, fax machines and 10-key
calculators.

· Skilled in customer service and telephone operations; handle
customer inquiries and phone presentations in a professional
manner.

· Trained in various emergency situations as telephone
operator; identify problems and coordinate emergency response.

EXPERIENCE:
The Signature Group, Elmhurst, IL 1995-1998

Phone Service Representative

Handled both dial-in and dial-out phone contacts with tact and
professionalism.

Utilized proprietary software for entering customer information into
a computerized database.

· Performed phone interviews and sales presentations for
major clients including Montgomery Wards, CitiBank, Mobile Oil
and Fleet.

Ameritech, Lombard, IL 1988-1995

Information Operator

Effectively handled customer inquiries for the information center.

Retrieved phone numbers and addresses from the company
database.

Traveled to other company sites to assist with special projects.

· Provided critical information to emergency service
departments as part of 911 operations.

· Alertly identified and reported emergency situations; calmly
talked with victims while coordinating emergency response

EDUCATION:
Earned High School Diploma

Rebecca Laszlo

123 Main Street · Addison, Illinois 98109

someone@example.com · (425) 555.0139

Summary of Qualifications
Skillful and dedicated Executive Assistant with extensive experience in the
coordination, planning, and support of daily operational and administrative
functions.

Demonstrated capacity to provide comprehensive support for
executive-level staff including scheduling meetings, coordinating
travel, and effectively managing all essential tasks.

Proven track record of accurately completing research, reporting,
information management, marketing, and business-development
efforts within budget requirements.

Adept at developing and maintaining detailed administrative and
procedural processes that reduce redundancy, improve accuracy
and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex,
deadline-driven operations; able to identify goals and priorities and
resolve issues in initial stages.

Proficient in Microsoft Office System, Microsoft Visio®,
QuickBooks, Microsoft Windows® operating system, and Mac
operating system; type 90 wpm with complete accuracy.

Professional Experience

A. datum corporation – Addison, Illinois

2000 to Present

Executive Assistant

Provide high-level administrative support to Chief Financial Officer
of leading manufacturer of solid-imaging products and solutions
with over $75 million in annual revenues.

Perform a variety of key investor-relations functions, addressing
inquiries of current and potential shareholders, communicating
with marketing department regarding investor-relations initiatives,
and maintaining investor database. Collaborate with CFO to
oversee distribution of financial releases to NASDAQ. Develop
spreadsheets to improve and inform quality and risk-assessment
initiatives. Prepare meeting agendas and carefully monitor all
action items.

· Reduced company travel expenses by $47,000 in first three
months of tenure by identifying cost-effective travel agencies and
negotiating contracts with key travel-services providers.

· Coordinated and hosted successful client seminars, creating
invitations and promotional materials, booking venues, and
selecting guest speakers.

Adventure works – Addison, Illinois

1997 to 2000

Administrative Assistant

Served as Administrative Assistant for three partners and one
principal of financial-services firm with over 75 nationwide
locations.

Directed all administrative and project support efforts. Conducted
in-depth business-development research and compiled results for
review by proposal team. Developed presentations and scheduled
all executive-level meetings and travel. Prepared bi-weekly time,
expense, and travel reports. Managed invoicing and billing
processes.

· Designed, coordinated, and maintained vital competitive
analysis process to facilitate implementation of aggressive
company marketing strategy.

· Successfully oversaw license renewal for all financial service
representatives.

Contoso pharmaceuticals – Addison, Illinois

1993 to 1997

Regional Assistant

Provide administrative support for five regional medical directors in
this successful healthcare organization.

Oversaw a wide variety of administrative functions, supporting all
director-level projects and information-management processes.
Compiled and analyzed data from monthly reports to prepare
directors’ presentations to executive management. Developed
internal correspondence that facilitated effective communication
and transfer of information between five regional offices.

· Played key role in design of inter-office intranet, collaborating
with Web developers to identify and define essential components
of site functionality.

· Significantly reduced time required to prepare and distribute
quarterly financial reports by spearheading implementation of
electronic reporting procedures.

Alpine ski house – Addison, Illinois

1991 to 1993

Office Manager

Directed day-to-day office operations, providing fundamental
support to company President and team of consultants.

Managed accounts payable, receivable, and payroll. Oversaw
administrative budget. Prepared expense reports and credit
card/bank reconciliation. Purchased all hardware and software,
performed application upgrades, and trained staff in use of office
computer resources.

Name
Address
Phone
Email

OBJECTIVE

A position as a general office clerk for a major corporation

SKILLS PROFILE

· Ability to operate copy/collating machine

· Knowledge of and experience with corporate mailroom
procedures

· Good filing and organizational skills

· Experience in handling confidential paperwork

· Ability to take accurate phone messages and deliver messages
promptly

· Good customer-relations background

EMPLOYMENT HISTORY

Copy-Machine Attendant
1998-current

Contoso, Ltd., Milton, NY

· Copy and collate all projects (including confidential papers) for
25-lawyer firm.

· Successfully complete all jobs by time requested.

· Coordinate delivery of large projects with mailroom clerk.

· Initiated “rush procedure,” which guarantees “rush” copy
projects of 1,000 pages or fewer will be completed within 30
minutes of submission; met all guaranteed deadlines and
enhanced copy room operations.

· Won the quarterly “Employee Suggestion Award” for “rush
procedure”.

Mailroom Clerk
1994-1998

Contoso, Ltd., Milton, NY

· Accurately filed and delivered mail to all company departments.

· Suggested new mail code system, which reduced filing errors
and increased timely delivery.

· Computed amount of postage required for outgoing mail,
depending on weight and classification.

· Covered phones for word-processing clerk during clerk’s lunch
break.

Waitress/Cashier
1992-1994

Coho Winery, Harris, NY

· Took orders, served restaurant patrons, and assisted at the
cash register.

· Created “Tuesday Casino Night” theme, including food and
games, which doubled the number of customers on a typically
slow night.

EDUCATION

Diploma
1992

Elm High School, Harris, NY

Name
address
phone
email

OBJECTIVE

A position as a general office clerk for a major corporation

SKILLS PROFILE

Soft Skills Hard Skills

Highly enthusiastic self starter

Creative

Ability to interject new ideas

Ability to operate copy/collating

Machine

Ability to work with little supervision

Dependable and loyal

Detail oriented & committed to life long learning

Innovative

Friendly and slow to anger

Always polite and respectful

Knowledge of and experience with corporate

mailroom procedures

Good filing and organizational skills

Experience in handling confidential paperwork

Data entry and form entry

Ability to take accurate phone

messages and deliver messages promptly

Good customer-relations

Background

Inventory of storerooms. Tagging.

Good typing skills with 32 or higher words per minute.

· Word 2000 & Excel

EMPLOYMENT HISTORY

1986-1980 – 2003-1998

PRIVATE SECURITY
Officer/Corporal/Sergeant

Receptionist duties

Emergency Alarm systems monitoring

Atmosphere and comfort equipment monitoring

Emergency equipment failure monitoring and reaction

Rounds internal and exterior

Safety relations and security issues

Acting for and as building management off hours

1980 –1975

WCXL / WQRP
Dayton, Ohio

Radio Station Manager / Program Director:

Receptionist duties,

Radio Broadcasting duties

Founder & Board Of Directors

Retrieving recorded information

Station Manager and Program Director

Training and programming office duties

Organizing and canvassing for donations,

Production, data entry and newsletters, etc.

1975-1972

               General Nutrition
Center
Dayton, Ohio

         Cashier/Manager

Part time sales clerk

Promoted to Full-time

Promoted to Store Manager

Payroll, stocking, scheduling

Provided quality customer service

Handled large amounts of cash & bagged groceries

Extremely accurate and consistent in cash handling procedures

Performed my job in an efficient manner and kept the line
moving

EDUCATION

Diploma
1992

Curry High School, University of North Carolina

At Greensboro, N. C.

Name
Address
Phone
Email

CAREER FOCUS: Writer/Editorial responsibilities with a

magazine, PR firm, book publisher or newspaper.

Experience Summary

Experienced in writing feature articles, short stories, biographies,
essays, editorial pieces, press releases, research reports, and
creative print/radio ad copy.

Well versed in copy editing, transcription/editing of interviews, and
proofreading, most recently as assistant editor for a business
periodical.

Strong technical command of the English language ¼ familiar with
virtually all writing styles ... Serious commitment to excellence in
the printed and published word.

Competent researcher, interviewer, and reporter.

Education

M.A., Journalism — News Editorial Option, University of California,
Berkeley     1992

B.A., English, University of California, Los
Angeles                                                 1989

Professional Experience

Assistant Editor — Business & Industry News, San Francisco, CA
6/93-Present

Edit, rewrite, and proofread all articles for southern California’s leading
business periodical, a bi-weekly publication targeting executives and
entrepreneurs. Work with guest writers (many of whom have no formal
training in writing) to organize and refine articles. Assist with copywriting
and advertising layout.

Writer, Newsroom — KTED Radio, San Ramon, CA
9/92-6/93

Wrote newscasts as intern with #1 rated station and 5th most listened to
station in the U.S. Developed contacts with city officials, congressmen,
and business leaders. Monitored news wire for national ground-breaking
stories and developed local angles. Accompanied reporters on
assignments. Fielded calls from listeners on news line. Operated
equipment (reel-to-reel, tape, switchboard).

Editorial Staff — Music Mania Magazine, Los Angeles, CA
4/92-8/92

Completed editorial internship with international music publication.
Exposure included various aspects associated with publication.
Developed contacts with record companies and PR firms. Worked with
magazine during its transition from black and white to full color.

Reporter — The Collegian, Long Beach, CA
2/92-5/92

Authored several front page articles and covered a variety of writing
assignments. Additionally assisted with editorial functions including final
editing.

Public Relations Assistant — KQED Channel 5, Long Beach,
CA                      1/89-2/92

Assisted in the writing and production of public relations materials for
southern California public television station.

Computer Skills

WordPerfect • Microsoft Word • Pagemaker • Ventura Publisher • IBM and
Macintosh Systems

Writing Samples & References Available

Copyright © 1997 by the McGraw-Hill Companies, Inc.